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Terms & Conditions

Welcome to Flashcards!

These terms and conditions outline the rules and regulations for the use of Flashcards' Website, located at www.flashcards.co.nz.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Flashcards if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing Flashcards, you agreed to use cookies in agreement with the Flashcards' Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website.

License

Unless otherwise stated, Flashcards and/or its licensors own the intellectual property rights for all material on Flashcards. All intellectual property rights are reserved. You may access this from Flashcards for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Flashcards
  • Sell, rent, or sub-license material from Flashcards
  • Reproduce, duplicate or copy material from Flashcards
  • Redistribute content from Flashcards

Parts of this website offer an opportunity for users to post product reviews. Flashcards do not filter, edit, publish or review comments prior to their presence on the website. Comments do not reflect the views and opinions of Flashcards, its agents, and/or affiliates. Product reviews reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Flashcards shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Flashcards reserve the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or cause breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the product reviews on our website and have all necessary licenses and consents to do so;
  • The product reviews do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
  • The product reviews do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material which is an invasion of privacy
  • The product reviews will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Flashcards a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your product reviews in any and all forms, formats or media.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law, and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Flashcards; and (d) the link is in the context of general resource information.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Backorders

  • Customers are able to contact us for an ETA before placing a backorder using the enquiry form on the product page.
  • Once a backorder is placed, we will send a confirmation email along with an ETA of the item.
  • We will provide 24-hour window to cancel your Backorder. Please ensure you contact us within this time if you are unable to wait, as generally once an order is placed we cannot cancel it with our supplier.
  • While we try our absolute best to provide accurate ETA's, please understand these are only estimates and these dates could potentially change. If you are uncomfortable with this, we recommend you stick to purchasing in-stock items.

Special Orders

  • Special order items CANNOT be cancelled once an order is placed
  • We will not process any special order items in cases of:

    • No response to the special order confirmation email
    • Non-payment
    • A customer does not agree on the delivery timeframe
  • While we try our absolute best to provide accurate ETA's, please understand these are only estimates and these dates could potentially change. If you are uncomfortable with this, we recommend you stick to purchasing in-stock items.

RETURN POLICIES

  • Please contact us at sales@flashcards.co.nz with a photo showing clearly the part where the product is damaged. And we will contact you ASAP after we received the photo.
  • The item(s) should be returned to us in good condition with all internal and external packaging, accessories, swing tags, labels and manuals complete and intact under the warranty provisions,
  • Please allow us to have 3 to 5 working days for testing/repair after we receive the package of items.
  • We will bear no liability for any damages caused by the inappropriate returning of the package.
  • If you receive defective or damaged goods then please contact us immediately via email at sales@flashcards.co.nz. Please clearly advise what the issue is and include the following information: Invoice or Packing Slip Number, Item Description, Date of Purchase, Price Paid, a daytime phone number, and if possible a photograph of what the product is considered faulty or damaged.
  • We will contact you within 2 working days with the procedures to resolve the problem via the above guidelines.
  • You can include a copy of our original invoice with a note attached.
  • Once we have received the product back then we can sort out an exchange, credit/refund.
  • All returns should be sent back by courier to the above address.

We will only accept returns if the following are met:

  • Valid/original proof of purchase from Flashcards must be produced. (All products are shipped with an invoice)
  • The Product is in original condition and packaging with any accessories it came with.
  • The product has not been tampered with, misused, damaged (includes water damage) or any cause other than manufacturer's defect.
  • Any unauthorized modifications have been carried out.

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